Preface – Letter from the Deputy Under Secretary
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As NOAA moves to implement our Next-Generation Strategic Plan and chart our course into the future, we must continue to be committed to delivering the services on which our Nation relies. This is an exciting time for NOAA, filled with both challenges and opportunities, and much of our success will depend on how our agency is managed at all levels, and the business practices that dictate both our day-to-day operations and our longer-term planning. This NOAA Business Operations Manual has been developed to provide both employees and team members with fundamental knowledge about “how we do business here.” At the same time, we must always be focused on how we can do better. We operate in a changing environment. Improvements occur when informed decisionmaking and solid business practices are conducted at every level of the organization. As we navigate change, NOAA’s Business Operations Manual serves as a consistent source of up-to-date information on NOAA’s latest operations and practices. I am confident that you will find this manual to be an informative living document that will help us work together to achieve our mission in service to the Nation. |
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| “The question we ask today is not whether our government is too big or too small, but whether it works.” - President Barack Obama January 20, 2009 |
